REFUND POLICY
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CANCELLED EVENTS
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| If an event is cancelled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the verification team.
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No refunds will be made to those who did not directly transact with the company.
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RESCHEDULED / POSTPONED EVENTS
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| If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event. The status of your event, and any options available, can always be found in your online account.
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Company only does refund if the purchase you made was affected by the company or artist's cancellation of events, or due to the company's mistakes on product/service issuance. Otherwise, your purchase is final, like how it applies to standard ticketing systems (Ticketnet, Ticketworld, etc.)
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Our ticket is also transferrable as your option. You may sell it internally if you intend not to use it.
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